Shipping policy

Shipping & Handling Policy

Last updated: August 1, 2026

Thank you for visiting and shopping at Bilal Dawson’s Store. The following terms and conditions apply to all domestic and international orders.

Order Processing Time

All orders are processed within 7–14 business days.

Orders are not shipped or delivered on weekends or holidays.

If we are experiencing a high volume of orders, shipment processing may be delayed by a few additional business days. Please allow additional time for processing and delivery during product launches, holidays, or other busy periods.

If there is a significant delay in processing your order, we may contact you by email.

Domestic Shipping

Domestic shipping options, rates, and estimated delivery times will be displayed at checkout where available.

Delivery times are estimates only and are not guaranteed. Bilal Dawson’s Store is not responsible for shipping carrier delays once an order has been shipped.

International Shipping

We offer international shipping to select countries where available.

International orders may require an additional 3–5 business days of processing time.

We may not be able to ship to every country. If we are unable to process or ship your order, we will notify you and issue a refund for the unshipped order.

Prices may be displayed in U.S. Dollars. For currency conversion, please use a currency converter. Final charges may vary depending on your payment provider, exchange rate, and any additional fees charged by your bank or card issuer.

Customs, Duties, Taxes & Import Fees

Bilal Dawson’s Store is not responsible for any customs fees, duties, tariffs, VAT, import taxes, handling fees, customs clearance fees, or other charges applied to your order.

All fees imposed during or after shipping are the responsibility of the customer.

We are unable to calculate or guarantee these charges in advance, as they vary by country.

Shipment Confirmation & Order Tracking

You will receive a shipment confirmation email once your order has shipped.

This email will contain your tracking number, if tracking is available for your selected shipping method.

Tracking information may take up to 24 hours to become active.

Lost, Stolen, Delayed, or Delivered Packages

Bilal Dawson’s Store is not responsible for packages that are lost, stolen, delayed, or marked as delivered by the shipping carrier.

If your package is marked as delivered but you did not receive it, please contact the shipping carrier directly for assistance.

Damaged Items

If your order arrives damaged, please contact us within 7 days of delivery at:

info@bilaldawson.com

Please include:

· Your order number

· Your full name

· Photos of the damaged item

· Photos of the packaging, if applicable

· A brief description of the issue

Please save all packaging materials and damaged goods, as they may be required for review or for filing a shipping carrier claim.

Damaged item issues are reviewed on a case-by-case basis. Contacting us does not automatically guarantee a refund, replacement, exchange, or store credit, except where required by applicable law.